Getting started
Get started and make the most of your software.
By Donna1 author6 articles
- Get started with Access Care ConnectAn introduction to Access Care Connect, what it does, and how it works alongside Access Care Rostering.
- Manage referrals in Access Care ConnectSteps to create, review, and convert referrals using the referral workflow in Access Care Connect.
- Configure the AI Triage EngineSteps to set up branch and area mapping, automation rules, and availability configuration in the AI Triage Engine.
- Understand availability and capacity checkingHow Access Care Connect calculates carer availability and what the Capacity Analysis grid shows.
- User roles and permissions in Access Care ConnectAn overview of the four user roles in Access Care Connect and how branch and area permissions are controlled.
- Configure settings and mailboxes in Access Care ConnectSteps to configure mailboxes, email processing, and branch-level settings in Access Care Connect.